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Service Coordinator

What happens when a mechanical contractor is about more than just HVAC and controls? 

Where it’s not just about satisfying clients, but transforming an industry. 

With Tudi Mechanical Systems, you get a team that operates…

As a single heartbeat. Because a business doesn’t always have to BE a business.  

It should be something more. 

Experience the Tudi difference, where anything is possible. 

 

We are excited to announce an opening for a Service Dispatcher for the Commercial Division in Tampa, FL.

Responsibilities:

  • Point of contact for commercial service requests and technician assignments.
  • Scheduling and tracking of service technicians to maximize their operating efficiency and effectiveness.
  • 100% quality on all customer service calls and ensure timely response to customer requests.
  • Earn customer loyalty by effectively and efficiently managing customer interactions, ensuring customer satisfaction.
  • Communicate with customers and their representatives, including building owners, mechanical contractors, other trades, subcontractors, and field support staff.

Qualifications:

  • 3+ years of dispatching experience.
  • High School or Vocational School Education.
  • General knowledge and background regarding the operation of Commercial HVAC.
  • General familiarity with the Tampa area (distances/highways/etc.).
  • Exceptional interpersonal, customer service, and communication skills.
  • Strong proficiency with MS office (Word, PPT, & Excel).
  • Ability to manage multiple jobs at one time and stay organized.

 

As part of the application process for Tudi Mechanical, please click here to complete a brief behavioral survey: Click Here For Survey 

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